VoicePalace
  • Agency Settings
    • Setting Up a Knowledge Base
    • White Label and Brand Your Portal
  • Creating Voice AI Agents
    • Choosing an Agent Type
    • Configuring the Basics
  • Custom GHL Functions
    • Remove GHL Tag
    • Create GHL Task
    • End Call
    • Check Appointment Availability
    • Cancel Appointment
    • Move GHL Opportunity
    • Schedule Appointment
    • Add Tag in GHL
    • Agent Transfer
    • Reschedule Appointment
    • Press Digit
    • Update GHL Contact
    • Create GHL Opportunity
    • Transfer Call
  • Introduction to Voice Palace
    • 🔑 Core Concept: One Number, Three Agent Roles
  • Voice AI
    • Voice AI Assistant Setup
  • Learning the Software-Beginner
    • Prompting
    • How to Set Up an Assistant to Call New Leads (AI Dialer)
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  1. Overview
  2. Introduction to Voice Palace

Introduction to Voice Palace

  • 🔑 Core Concept: One Number, Three Agent Roles

    Before diving into either channel, this is the single most important thing for a new user to understand, and the reason VoicePalace's number setup looks different from most other platforms.Why this matters:Most platforms treat a phone number as a single-p ...

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